Customer Care

"Here at The Mall Wood Green we aim to provide our guests the very best visiting experience at the heart of the local community. With our big label fashion options, variety of award winning restaurants, 12 – screen Cineworld cinema and 24-hour easyGym, we can cater to a wide range of needs."


"Our dedicated Ask Me Point team on the first floor opposite Primark are always on hand to help. From Collect Plus collections and returns to Family First parking permits, our friendly staff are here to help you navigate the centre. You can also visit our management office on the first floor close to our bathroom and baby changing facilities for further assistance."

A message from Samantha, General Manager, The Mall Wood Green

The Ask Me Point, located on the first floor


If you're looking for a particular store, let our Assistants point you in the right direction.

Lost property

If you have misplaced or found any items simply report the items to one of the assistants at the Ask Me Point. Or alternatively, please call: 020
8826 1912.


If you require assistance in calling a taxi, just go to the Ask Me Point and we will call one for you.

Job Vacancies

From time to time jobs are available in stores and within Mall Management in The Mall Wood Green. Please visit the Customer Services desk to find out more or visit the job vacancy pages on this website for current vacancy details.

Local information

Looking for somewhere to entertain the children? Would like to go and watch a theatre performance? The Ask Me Point assistants can help you with any around town queries that you may have.

WorldHost Recognition

The Mall Wood Green has gained national recognition for its outstanding  customer service after being awarded WorldHost Recognised Business status.

If you have any enquiries please contact the Ask Me Point on 020
8826 1912 or

Mall Management

  • Samantha Davidson

    Samantha Davidson

    General Manager

    Email me
  • Damien Gough

    Damien Gough

    Operations Manager

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