Centre Administrator

Centre Administrator
The Mall Wood Green, Capital & Regional

Date posted: 16 November, 2021


The Position

Centre Administrator (1 year FTC Maternity Cover)

The Mall Wood Green

Reports to the General Manager

MY JOB PURPOSE IS:

To provide an excellent administration service to the Mall Management team and to ensure that all queries from customers, guests and colleagues are dealt with promptly and in an appropriate manner

Financial:

  • To register and process all supplier, order, invoice, and payment information correctly
  • To deal with all order and invoice queries promptly
  • To understand the implications of all controllable costs in the administration area and how this impacts on Service Charge
  • To carry out prompt and accurate administration regarding the financial aspects of RMUs and promotional space on the mall
  • To carry out prompt and accurate administration in relation to market hall income
  • To carry out prompt and accurate administration in relation to car park income.
  • To ensure that banking reconciliation is completed in accordance with company procedures
  • To highlight any arrears within commercial and market hall income

People:

  • To deal with all telephone and email enquiries promptly and courteously
  • To maintain and to submit to HR team attendance records in accordance with company policy
  • To ensure meetings diary is up to date and any refreshments required are provided

Product & Service:

  • To maintain appropriate record and filing systems
  • To complete all general administration tasks to the highest standards
  • To provide statistical information as required by the management team

General:

  • To ensure all company policies are understood, communicated, and adhered to properly
  • To ensure that all deadlines are met

PERFORMANCE MEASURES

  • Tasks completed accurately
  • Growth in footfall, customer sales and income
  • Meeting deadlines for all weekly, monthly, and quarterly returns as per company policy
  • Positive customer, guest, and colleague feedback

How to apply

Email your CV and cover letter to sam.davidson@themall.co.uk


The above vacancy is advertised on behalf of the individual employer. Please contact the company concerned for information about their policies on equal opportunities and other areas of employment.