Coronavirus Information

During this difficult time we are placing the utmost importance on the health and safety of our guests, customers and employees, working within the confines of directions from the government.

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Following the easing of government restrictions, The Mall Wood Green has reopened for retailers wishing to commence trading in a safe and controlled manner, with measures implemented to ensure strict adherence to government guidelines. We have undertaken extensive planning and consultation with local authorities, retailers and service providers to ensure the health and wellbeing of our shoppers and staff, with detailed guidelines having been issued to our occupiers and centre teams.

Latest Update: 

Wearing a face covering while shopping at the Mall Wood green is now mandatory for those aged 11 or over unless you are exempt and have a legitimate reason not to do so. Visitors not wearing a face covering, may be approached by our centre team. Thank you for your cooperation. 


Access to the centre will be closely monitored using our existing footfall technology, with visitor capacity carefully controlled to maintain social distancing and to protect our visitors, occupiers and staff. If the density of shoppers rises to levels that may prevent social distancing, access to the centre will be reduced or temporarily stopped until numbers reduce. A number of measures have been implemented within our centres to support good hygiene practice and social distancing.


A one way system is place throughout the centre. Please follow all the directional instructions which are highlighted below.

The Mall Wood Green One way system The Mall Wood Green one way systemThe Mall Wood Green upper level 

Check the stores currently open at the Mall Wood Green here.

We want everyone in our centres to feel as safe as possible and ask our shoppers to please adhere to the government’s guidance on social distancing to reduce social interaction between people to help prevent the transmission of Coronavirus (COVID-19):

  • Do not enter the centre if you are experiencing any of the COVID19 symptoms
  • Maintain a distance of at least 2 metres from all other members of the public
  • Strictly observe the centre’s social distancing measures as instructed by staff and stores

We very much look forward to welcoming you back to The Mall Wood Green and up to date information on accessibility will be available on centre websites and via social media channels.

Read frequently asked questions here.