Shift Supervisor

Shift Supervisor
Chiquen

Date posted: 19 November, 2018


The Position

Exciting young casual street food restaurant concept, “Chiquen” requires a Full Time (40-45 hours p/w) Shift Supervisor at The Mall Wood Green. Great pay rates and a generous meal for all managers while at work.

Details

Key Responsibilities

Sales:

To be able to set up and assign tills
Should be able to manage voids, refunds and petty cash during the shift in line with company policies
Must be able to cash up the tills as required and complete the daily banking deposit in line with the company procedures
Must be in a position to complete daily cash control summery highlighting any discrepancies
The Shift Supervisor may be required to go to the bank as instructed by the restaurant manager
The job holder should be fully aware of the company’s cash control policy
Should be able to record food and non-food invoices and highlight any discrepancies
Must be able to conduct a stock take in line with the company procedures
The job holder should be able to place orders as instructed

 

Operations :
Must be able to open and close the restaurant in line with company procedures.
Needs to ensure operational standards of QSC (Quality, service and Cleanliness) are maintained at all times.
The job holder must complete all daily checks in line with company procedures highlighting any critical issues immediately.
Must be able to manage their team to deliver the ops standards required.
The Shift Supervisor must be able to train, coach and correct the team members to deliver the ops standards during their shift.
The job holder is responsible for the entire guest experience during his/her shift and should be able to deal with, resolve and report all customer inquiries, complaints and illnesses in line with company procedures
The job holder is responsible to maintain the company image standard at all times.
The Shift Supervisor is solely responsible for ensuring the highest standards of food safety and compliance with company procedures during their shift
When required the job holder should be able to take on any role from the team member and perform it to the highest standard to ensure the smooth running of the shift.
Should have a good understanding of the equipment

People:
To be able to manage their team members efficiently and effectively.
Must be able to openly communicate and motivate the team members during their shift.
Must be able to manage the company values, culture and behaviour.
Must be able to understand the 3 R’s i.e. the right person at the right place during the right time.
The Shift Supervisor should understand the relationship of labour ratio and sales on their shift.

Communication:
The job holder should be a good communicator with both verbal and written English skills.
Should be able to communicate both with their team and the management with the help of good written and verbal skills.
The Shift Supervisor is required to communicate and flag up any issues both during as well as at the end of his/her shift

 

We only need you to make sure that our company standards remain high at all times and our guests leave with a smile on their faces. In return we offer a fantastic training program with a competitive salary and a meal on each of your shifts. More importantly we believe in looking after our employees and offer a chance to grow and develop and be a part of something great.

The Employer

We are a young and dynamic restaurant concept with bold growth plans in the future and we want you to be part of our success! Chiquen is one of the youngest organizations who have been awarded the prestigious Investors In People Accreditation.

We specialize in freshly prepared travel inspired street food served with sauces from around the world. Our food and sauces are all fresh so that our customers get the tastiest “lip smacking” food every time. We strongly believe in provenance and healthy eating.

How to apply

If you are ready to step up in your career and are passionate about food or if you have a minimum of one years experience in a similar role then we would like to hear from you! Please send us your CV’s on klaudia@chiquen.co.uk


The above vacancy is advertised on behalf of the individual employer. Please contact the company concerned for information about their policies on equal opportunities and other areas of employment.