Coronavirus update

During this difficult time, we are placing the utmost importance on the health and safety of our guests, customers and employees, working within the confines of directions from the government.  The centre remains open to allow our guests and the local community to benefit from the essential services, which remain open to the public.

These are Asda, Lidl, Boots, Superdrug, Holland & Barrett, Halifax and Lloyds

So that all our guests can continue to safely benefit from these essential services please adhere to the government’s guidance on social distancing to reduce social interaction between people and help reduce the transmission of coronavirus (COVID-19):

  • Do not enter the centre if you are experiencing any of the COVID19 symptoms
  • Maintain a distance of at least 2 metres from all other members of the public
  • Strictly observe the stores’ social distancing measures as instructed by their staff
  • Please respect and follow the instructions outlined by our retail stores and centre security team

We continue to implement a number of preventative measures, which we have since the outbreak of COVID-19, including escalating the intensity and frequency of our cleaning procedures, providing instructional signage and encouraging all our visitors and staff to practice good hygiene with regular hand washing. 

We are maintaining an ongoing dialogue with the local health authority as the situation evolves, while monitoring the latest official advice being provided.

Your ongoing support and understanding is very much appreciated as we work together to safely get through this challenging situation.


Updates as of 26th March 2020

The centre opening times have now changed from 7:30am - 8:00pm

Please note in order to support key workers and those who need to use their cars to access essential services, our car park will be accessible free of charge from 26th March 2020 until further notice.

There will be no need to use the car park pay machines, a measure which reduces possible exposure to the virus while also helping to reduce some of the financial burden on key workers and guests during this difficult time.

In line with the government guidance the centre remains open to allow our guests and the local community to benefit from the essential services, which remain open to the public and for use by local key workers.

Changes to the following retailers have occurred:


Opening times

Mon - Sat, 10am - 6pm

Sun, 11am - 5pm


Opening times:
Mon - Sat
08:00am - 08:00pm
11:00am - 05:00pm

8:00am - 9:00am reserved opening for those most vulnerable following the coronavirus update

Find out the steps Asda are taking to address the current situation here - a statement.


Opening Hours:

Mon - Sat 8am - 8pm

Holland & Barrett

Opening Times

Mon - Sat, 10am - 4pm

Sunday, 11am - 4pm


Opening Times

Mon - Sat, 10am - 5pm

Sunday, 11am - 4pm


Opening Times

Mon - Fri, 10am - 2pm

Sat & Sun Closed


Opening Times

Mon - Fri, 10am - 2pm

Sat & Sun Closed


The Gym

Is temporarily closed until further notice

For membership information please see here:


The following stores are now temporarily closed until further notice


British Heart Foundation 


Card Factory


Claire's Accesories




Costa Coffee

Currency Exchnage

C&S Discount



Dorothy Perkins

Dr Zhong

Elara's Jewelry

Fragrance Shop



H Samuel

Muskaan Brow

Mr Pretzel

New Look



The Perfume Shop

Perfume Mania



River Island


Shoe Zone

Sports Direct



The Gym



Virgin Media



Warren James

To view the latest message from Cllr Clare Coghill

Please visit:

For updates on the coronavirus in the local area of Waltham Forest. 

Please visit: