Disabled Facilities

The disabled toilet is within easy reach on Level 1.

It's free of charge and is controlled by Radar keys, which can be purchased from SHOPMOBILITY in Service Yard 3.

For added peace of mind there is an emergency alarm inside the toilet, should you need it.

If you have trouble using the stairs, there are lifts to all floors of The Mall Walthamstow.  Ramps provide easy access from the car park and a wheel chairs ar available for your use for a small fee.

You'll find SHOPMOBILITY in Service Yard 3 (entrance from the Mall is between District and The Body Shop) where you can hire automatic wheelchairs, manual wheelchairs or powered scooters.  Our main doors are automatic for easy access and guide dogs are always welcome.

Opening times:

10.00am - 2:00pm

10.00am - 4:30pm

10.00am - 4.30pm

10.00am - 4.30pm

Closed on:

Wednesday, Saturday and Sunday

SHOPMOBILITY telephone number 020 8520 3366, fax 020 8520 6418.

Freshen Up

We want you to shop in comfort. That's why at The Mall Walthamstow we pride ourselves on the accessibility and high standards of our Freshen Up toilet facilities. They can be located on Level 1. Toilets are also available on Level -1 by the lifts outside Costa Coffee.


Baby Fresh

It's no fun for little ones (or you) when they are uncomfortable. At The Mall Walthamstow our Parent and Baby room has nappy change units and also a separate large toilet that provides pushchair access for all our little visitors with their parents. There is also a private nursing mother's area located within these rooms, which are situated on Level 1, accessible by the stairs, ramps, and lifts. It's clean and secure, so you can all take time-out and refresh.


Free WiFi is available for shoppers at The Mall Walthamstow. To access the service, check that WiFi is enabled on your device and select '_The Mall Free-WiFi' from the list of available networks. Open your internet browser and The Mall Free-WiFi landing page should appear. If it is your first time using The Mall Free-WiFi network follow the simple one-time registration process.  

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