Click and Collect at The Mall Walthamstow

Click & Collect and Amazon Lockers

At The Mall we pride ourselves on offering convenient, local shopping. Shop online at our retailers and pick your goods up when it's convenient to you, or return products bought online using the CollectPlus service at the Ask Me Point. You can also order online at Amazon.co.uk and collect or return in the centre using our new Amazon Locker service.

The Ask Me Point can be found in the centre of The Mall opposite Asda and operating times are:

Monday – Saturday: 10:30am - 5:30pm
Sunday's and Bank Holidays: 11.00am – 5.00pm

Find out about Collect+

Stores that offer Click & Collect

Find out about Amazon Locker

What are Amazon Lockers?

Amazon Lockers are self-service kiosks where customers can collect or return their Amazon parcels at a time that's convenient for them.

Find out more about the Amazon Locker service here.

Our Amazon Lockers are located in the Newfield Lobby on the ground floor.

CollectPlus

The CollectPlus service is available at The Mall Walthamstow. When purchasing items from certain retailers online, simply choose the Click & Collect option and choose to have the item delivered to The Mall Walthamstow. CollectPlus will send you a collection code, which you should bring along with your ID to the Ask Me Point and collect your parcel.

Find out more about the Collect+ service here.

How it works

CollectPlus offers Click & Collect with over 90 brands, including John Lewis, Asos and House of Fraser. When purchasing your item from any of the eligible retailers, simply select the Click & Collect delivery option and choose to have the item sent to The Mall Walthamstow.

Buy online and choose CollectPlus as your delivery option. You can check participating retailers here.
You’ll be emailed a collection barcode when your item arrives at The Mall.
Take your code to the Ask Me Point at The Mall and collect your purchase.