Shopper's Info

At The Mall Walthamstow shopping centre, we care about our shoppers. Your experience with us matters and that's why we constantly review and update our facilities, so you experience the best standards, every day of the year. Let us give you a care free day out for you and your family.
 

How To Find Us

How to get to The Mall Walthamstow by...

• The Mall Walthamstow is adjacent to the Town Centre and can be reached via the A112 (Hoe Street, E17). Entry to the car park is here in Selborne Road, which is below the shopping centre.
• The Mall Walthamstow is located across from the bus station.
  Routes terminating at Walthamstow Central Bust Station, 20, 34, 48, 58, 69, 215, 251, 275, 675, 903, 905, W11.
  Routes passing through, 97, 212, 230, 357, 908, W12, W15, W19.
• London Underground Victoria Line, Walthamstow Central Station is the end of the line.
  
  When exiting the ticket barriers, take the stairs on the left, at the top of the stairs turn left, walk along the rail platform to the exit.
  From the Ticket Hall, walk up the ramp to the left. At the top of the ramp, you will be in Selborne Road.
  
  Turn left towards the Bus Station, cross the road at the pedestrian crossing, and the Mall Walthamstow will be directly in front of you.
  By rail, take the Chingford line from London Liverpool Street Station, leave at Walthamstow Central Station.
   

Like Some Help?

Our Customer Services Ask Me Point is located on the: the Ground Floor directly in front of Asda

You can find Mall Management on Level 1, next to Burger King.
 

Alasdair Currie

General Manager

Alasdair.Currie@themall.co.uk

Michelle Finn

Operations Manager

Michelle.Finn@themall.co.uk 

Maria Kyriakou-Edwards 

Administrator

Maria Kyriacou-Edwards@themall.co.uk 

Craig Higgins

Marketing Manager

Craig.Higgins@themall.co.uk

Shopper Care

A message from Alasdair, General Manager, The Mall Walthamstow

"Here at The Mall Walthamstow we always work hard to give you the best shopping experience.  Our Mall Team are on hand to give you any assistance you may require and our specially trained Ask Me Point team are always nearby to answer your queries.  For further assistance, you can also visit the Mall Management Office situated on Level 1, next to Burger King."
 

Job Vacancies & Recruitment

From time to time jobs are available in stores and within Mall Management in The Mall Walthamstow. Please visit the Customer Services desk to find out more and pick up an application form or visit the job vacancy pages on this website for current vacancy details.
 

The Mall Promise

We promise all our customers a friendly, entertaining and enjoyable shopping experience, in a safe and clean environment with a good choice of quality food and snacks. Our Mall Team are always on hand to help, and our facilities are easy to find.

Our dedication to quality helps us attract the best choice of retailers, and the most exciting Mall promotions and events in your local area.

We always strive to improve our services and facilities at The Mall Walthamstow and we'd like your suggestions, thoughts and comments.  Please don't hesitate to call us on 020 8509 0016 or email Alasdair Currie, The Mall Walthamstow General Manager.  We're listening to you - it's what we're here for!