Shopper Care

A message from Alasdair, General Manager, The Mall Walthamstow

Here at The Mall Walthamstow we always work hard to give you the best shopping experience. Our Mall Team are on hand to give you any assistance you may require and our specially trained Ask me Point team are always nearby to answer your queries. For further assistance, you can also visit the Mall Management Office situated on Level 1, next to Burger King.

The Mall Promise

We promise all our customers a friendly, entertaining and enjoyable shopping experience, in a safe and clean environment with a good choice of quality food and snacks. Our Mall Team are always on hand to help, and our facilities are easy to find.

Our dedication to quality helps us attract the best choice of retailers, and the most exciting Mall promotions and events in your local area.

We always strive to improve our services and facilities at The Mall Walthamstow and we'd like your suggestions, thoughts and comments. Please don't hesitate to call us on 020 8509 0016 or email Alasdair Currie, The Mall Walthamstow General Manager. We're listening to you - it's what we're here for!