The layout at The Mall Uxbridge ensures excellent access for disabled shoppers. For customers who may have difficulty using the stairs, lifts are available to all floors and all are fitted with low level control buttons. There is also a chair lift on level 1 accessed via the Cedars car park lifts, providing access to the Mall Management Office. Automatic doorways can be found at all entrances and the car parks contain disabled marked parking bays. The disabled toilets are located on the ground floor adjacent to the public toilets and are fitted with radar locks. There is an alarm, if required, inside the toilets. Hearing and sight dogs are always welcome. Hillingdon Shopmobility is supported by The Mall Uxbridge and offers access to wheelchairs and electric scooters. The telephone number for Shopmobility is 01895 271 510.