Shopper Care

A message from Richard, General Manager, The Mall Sutton Coldfield

Here at The Mall Sutton Coldfield we always work hard to give you the best shopping experience. Our Mall Team are on hand to give you any assistance you may require and our specially trained Customer Care team are always nearby to answer your queries. We'll help you with Shopmobility and car park queries, with photocopying and faxing and help you locate lost property. For further assistance, you can also visit the Mall Management Office situated near to Woolworths and Art.

Job Vacancies & Recruitment

From time to time jobs are available in stores and within Mall Management in The Mall Sutton Coldfield. Please visit the Customer Services desk to find out more and pick up an application form or visit the job vancancy pages on this website for current vacancy details.

The Mall Promise

We promise all our customers a friendly, entertaining and enjoyable shopping experience, in a safe and clean environment with a good choice of quality food and snacks. Our Mall Team are always on hand to help, and our facilities are easy to find.

Our dedication to quality helps us attract the best choice of retailers, and the most exciting Mall promotions and events in your local area.

We always strive to improve our services and facilities at The Mall Sutton Coldfield and we'd like your suggestions, thoughts and comments. Please don't hesitate to call us on 0121 355 1112 or email Richard Bowler, The Mall Sutton Coldfield General Manager. We're listening to you - it's what we're here for!