Shopper's Info

At The Mall Romford shopping centre, we care about our shoppers. Your experience with us matters and that's why we constantly review and update our facilities, so you experience the best standards, every day of the year. Let us give you a care free day out for you and your family.

How To Find Us

How to get to The Mall Romford by...

  • From Gallows Corner at the intersection of Main Road (A118) and Southend Arterial Road (A127), follow Main Road to the roundabout, take 1st exit onto Mercury Gardens (A1251) and then the 1st exit onto Western Road - you will see the car park entrance on your left
  • Main bus routes into Romford include those listed below and all stop outside The Mall in Mercury Gardens.

    165,193, 248, 252, 294, 365, 370, 373, 496, 647, 649 , 650, 5, 103, 174, 175, 347 (Mon-Sat), 351 (Sunday only), 498, 499.
  • Romford Station is only 25 minutes from London Liverpool Street Station and a 5 minute walk to The Mall.

Like Some Help?

Our Customer Service desk is located on: Level 2 by McDonalds

You can find Mall Management on: Level 3.

Peter Callagher
General Manager
peter.callagher@themall.co.uk
Sarah de Courcy Rolls
Marketing Manager
sarah.decourcyrolls@themall.co.uk
Ian Mitchell
Operations Manager
ian.mitchell@themall.co.uk
Pat Shippey
Administration Manager
pat.shippey@themall.co.uk
Tina Doyle
Centre Administrator
tina.doyle@themall.co.uk