Shopper's Info

At The Mall Norwich shopping centre, we care about our shoppers. Your experience with us matters and that's why we constantly review and update our facilities, so you experience the best standards, every day of the year. Let us give you a care free day out for you and your family.

How To Find Us

How to get to The Mall Norwich by...

  • By Car: Car Park 1 (710 spaces) is located on Market Avenue at the top of Rose Lane. Car Park 2 (81 spaces) is located on Farmers Avenue.
  • By Bus: Exit the bus station via Surrey Street, at the end of the road turn right on to St Stephens Street. Head towards the Castle, then past Marks & Spencer and Debenhams on your left. Continue past Primark. The White Lion Street entrance to The Mall Norwich is on your right, opposite Game. The Castle Meadow entrance to The Mall Norwich is also visible from Primark.
  • By Train: From the train station walk over the bridge and up Prince of Wales Road. Keeping to the left hand side, follow the road up the hill towards the Castle. Once you reach Model Marque (Crystal House) on your left, cross the road at the pedestrian crossing and the Cattle Market Street entrance to The Mall Norwich is directly in front of you.

Like Some Help?

Our Customer Services is located on: 2nd floor

You can find Mall Management on: 3rd floor

Alan Day
General Manager
alan.day@themall.co.uk
Deanna Auker
Marketing Manager
deanna.auker@themall.co.uk
Robert Bradley
Operations Manager
robert.bradley@themall.co.uk
Brenda Waker
Administration Manager
brenda.waker@themall.co.uk