Disabled Facilities

The disabled toilet is within easy reach on level 1. It’s free of charge and is controlled by a security push button.. Radar keys which can be purchased from Shop Mobility and the car park office on level 1.

For added peace of mind there is an emergency alarm inside the toilet, should you need it.

If you have trouble using the stairs, there are lifts to all floors of The Mall Ilford. Manual or electrical wheelchairs and scooters are available for your use for a small fee. You’ll find our Shop Mobility on level 1 open from 10.00 AM to 4.00 PM Monday to Saturday. Our main doors are automatic for easy access and guide dogs are always welcome.