What's on - Greenfields and Marks and Spencer are big winners!

06 August, 2010

 Local shoppers voted with their taste-buds this week, as Greenfields Restaurant in The Mall Luton picked up the 'Shoppers Award' in The Mall Retailer Awards 2010 based on its customer service and overall experience. The popular restaurant picked up hundreds of votes after voting forms were run in the Herald and Post in the weeks leading up to the awards, and beat off many of the big name brands, demonstrating its popularity with local people.

Marks and Spencer scooped the 'Overall Best Retailer Award' for the second year running, since they opened in 2009, which automatically enters them in to a national competition to become The Mall Retailer of The Year 2010.

These are the fifth annual Mall Retailer Awards in Luton, and the winning stores were announced at the awards ceremony which took place on Wednesday 5 August in the UK Centre of Carnival Arts. Other winners included Monsoon and Accessorize, Smart Cartridge, Beaverbrooks The Jewellers and Debenhams.

The Mall Retailer Awards gives the shopping centre the opportunity to award and thank the retailers who have provided excellent service to their customers. It has been a challenging couple of years for retailers because of the economic climate, and many of the store managers feel that this is an invaluable event which recognises the effort and enthusiasm of all the staff who work so hard in the shopping centre, and celebrate their successes.

Tom Stainsby, the Store Manager from Marks and Spencer said "We are so proud of winning the Overall Best Retailer Award for the second year running! It is great to be rated so highly amongst the other retailers and it really does mean a lot to be entered in to the national competition."

Monsoon and Accessorize picked up the award for the Best Retail Presentation for the fifth year running. Laura Green, Store Manager from Monsoon and Accessorize said "We are so privileged to have won this award again this year. We have continued to push our presentation standards and we are so pleased to be recognised for it. The Mall Awards mean a lot to us and our staff and definitely boost morale within the store."

Smart Cartridge won the award for Best Independent Retailer, Beaverbrooks The Jewellers picked up the Best Involvement in Marketing Initiatives Award and Debenhams secured the C&R Safe Award.

Lavinia Holland, Marketing Manager of The Mall Luton said "The Mall Retailer Awards gives us the opportunity to build stronger relationships with our retailers and thank them for all their hard work in providing excellent customer service. It also gives us the opportunity to enjoy a great night and raise awareness for our Mall Cares charity initiatives."

Ends.

Photo caption: Marks and Spencer, the winners of Overall Best Retailer in The Mall Luton, with the General Manager of The Mall Luton, Brian McFarland.

The Retailer Awards 2010

The winners of each category are:
• Best Retail Presentation - Monsoon & Accessorize
• Best Independent Retailer - Smart Cartridge
• Overall Best Retailer of The Mall Luton - M&S
• Shoppers Award (voted for by hundreds of local shoppers) - Greenfields
• Best Involvement in Marketing Initiatives (voted for by Mall Management) - Beaverbrooks The Jewellers
• C&R Safe Award (voted by Mall Management) - Debenhams

The Mall

The Mall is the leading owner and operator of community shopping centres in the UK. The Mall currently owns 18 shopping malls throughout the UK and sees around 4 million shopping visits a week.

The Mall, Luton houses over 120 retailers and sits in the heart of the town centre in Luton. The £20m redevelopment of The Mall Luton, due to end autumn 2010, is currently taking place to remodel the St. George's Square end of the centre. The redevelopment will provide over 75,000 sq ft of high-quality new shopping, with cafes and restaurants opening onto the recently redeveloped square.
The Mall is committed to Luton as a major destination and is confident this development will provide the best possible shopping experience and has already secured TK Maxx as an anchor tenant in this new development.

www.themall.co.uk - Shopping as it should be...

This press release has been written and distributed by Flowing Ink. For more information or high resolution images contact Danielle Tarren at Danielle@flowingink.co.uk.

www.flowingink.co.uk

Ref: TMLMR046

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