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FAQ

How can I contact The Mall?

You can either send a query to us or you can contact your local Mall. Full local Mall contact details are available on the local Malls' Shopper's Info page. 

How do I find out where my nearest Mall is?

On the Find a Mall page is a map of the UK showing all of the local Malls. On this page is also a list of all the local Malls.

How can I find out what shops are available in my local Mall?

All local Malls have their shops listed in their Find A Shop section.

How can I find out the opening hours of my local Mall?

All local Malls list their opening hours on their Shopper's Info page.   

How do I get to my local Mall?

Details of how to get to all local Malls, including directions by car, train and bus are available on each Mall's Shopper's Info page. 

How can I find out what facilities are available at my local Mall?

Each local Mall has details of the facilities available within their Shopper's Info section. Within this section you will find information about parking, cafés, restaurants, toilets, baby changing and disabled facilities.

How can I find out about special offers and events at my local Mall?

You can register your details and receive regular email updates with the latest special offers, fashion and entertainment news, competitions and exclusive events.  Information about what's on, special offers and news about your local Mall can also be found within each Mall's 'What's On' section.

What if I can't find the page I'm looking for?

A site map of this site is available, which lists all the main pages.